FAQ

I’m looking to buy an artwork for my business. Can you issue an invoice?

Yes! I am a registered small business in Belgium (company number:  0758.944.628). As a small business, I do not charge Value Added Tax (VAT).

To which countries do you ship? And how much does shipping cost?

I ship worldwide. The cost of shipping varies, depending on the product and the destination, but starts at around € 4 for a poster and € 60 for an original acrylic painting. I’m happy to offer free shipping on original acrylic paintings within Belgium. To find out the exact shipping cost of your item(s), add items to your cart, fill in your location, and the shipping cost will be calculated prior to check out.

How long does it take for an order to be delivered?

It usually takes no more than three business days for an order to be fulfilled and be sent out for delivery. Delivery times vary, depending on your location. Original acrylic paintings are shipped using DHL Express, which ensures a fast delivery.

How do you package paintings and posters for shipping?

Paintings are carefully wrapped in acid-free glassine paper, bubble wrap, and protective corners (if framed), and placed in a sturdy cardboard box so they will arrive safely at your home.

Unframed posters are packaged in sturdy cardboard tubes. Framed posters are packaged in sturdy cardboard boxes and are wrapped in protective bubble wrap. Postcards and greeting cards are delivered in either large cardboard envelops or cardboard boxes.

What is your returns policy?

Paintings to customers based in the European Union benefit from a right of return; posters and cards do not. If you wish to make use of your right of return, send me an email as soon as possible after completing your order, but at the latest within 14 days of receiving your painting(s). For forther information, see my Terms and Conditions.

Do your paintings come ready to hang?

Yes. All of my paintings come ready to hang. If the painting is unframed, I install a wire hanging system on the back of the painting using eye hook screws. This allows you to hang the painting easily on your wall.

If the painting comes framed, the back of the frame is equipped with a hanging system. This will either be a wire hanging system or a hook.

Do you use a finishing product on your paintings?

Once my paintings are completely dry, I use a clear leveling gel medium as an isolation coat before varnishing with an acrylic non-permanent varnish. The isolation coat adds an extra layer between the paint and the environment and enhances the colours of the painting. The varnish finish protects the painting from UV rays and dust or dirt. The varnish I use is non-permanent and can be removed and the painting re-varnished. The isolation coat protects the painting during this process.

What framing options do you offer?

I offer both framed and unframed paintings. The framing option is dependant on the specific work: some of my smaller paintings are offered with a frame, my larger works do not come framed.

All frames are painted wood floating frames. Note that framed works will slightly increase the size of the overall work. Frames are either white-painted or black-painted.  

What are the size options of your paintings?

My current portfolio includes paintings sized: 30 x 40 cm/11.8 x 15.7 in. (vertical and horizontal), 50 x 70 cm/19.7 x 27.6 in., 60 x 60 cm/23.6 x 23.6 in., and 90 x 70 cm/35.4 x 27.5 in. I am currently working on projects of 80 x 100 cm/31.5 x 39.3 in.

For commissions, any size of canvas can be discussed. I enjoy working larger scale as well (see this work of 140 x 100 cm/55.1 x 39.3 in.).

Do you provide Certificates of Authenticity (COA’s) for your original acrylic paintings?

Yes, for each of my paintings I create a certificate of authenticity, including details of the work, an image of the painting, my signature and date of sale. I provide an original certificate to customers following purchase.

I’m new to online shopping and have some questions/would like more information about your products and/or terms of sale before placing my order, can you help me?

Yes! Get in touch with me via my contact form, by email or phone and I will be happy to answer any of your questions concerning how my webshop works and/or provide more details on a specific artwork in which you are interested.

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